Refund policy
Complaint
If the goods are defective or damaged, you have 14 days from the date of order to return the goods. The products should be returned unopened. Please enclose the delivery bill or the invoice. Please claim damaged packages directly to the delivery company.
Right of return
As a consumer you have the right to cancel your order within 14 days. The return costs are then at your expense. We will only refund the costs if we receive the products back undamaged and unused. We do not refund delivery costs.
If the goods are defective or damaged, you have 14 days from the date of order to return the goods. The products should be returned unopened. Please enclose the delivery bill or the invoice. Please claim damaged packages directly to the delivery company.
Right of return
As a consumer you have the right to cancel your order within 14 days. The return costs are then at your expense. We will only refund the costs if we receive the products back undamaged and unused. We do not refund delivery costs.